Privacy Policy (the “Website”) is the official Website of Mercy Neighborhood Ministries, an Ohio nonprofit corporation (“MNM”, “we”, “us”).

Mercy Neighborhood Ministries is sensitive to privacy issues on the Internet and is committed to protecting your privacy on our Website. We recognize visitors to our site may be concerned about the information they provide to us, and how we treat that information. We have established the following guidelines to explain the way in which we use information gathered from visitors to our Website. These guidelines may by changed or updated from time to time, so you may want to revisit this statement regularly.

What information does MNM collect?
In general, you can visit us on the Web to access information while remaining anonymous and not revealing any personal information. At our site, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our site.

MNM gathers personally identifiable data, such as names, addresses, ZIP/postal codes, e-mail addresses, and credit card numbers, only when voluntarily submitted by a visitor using our Website, in order to request certain information, to make a donation, or to otherwise conduct business with us. You will be asked to provide certain personal information as a part of that process. We do not provide any of your personal information to a third party except as is necessary to process your transaction. Depending on your reason for contacting us, we may add your name and address to our mailing list, for fund raising and other information, unless you ask that we not do this.

What Information does MNM share?
We do not share with others, or sell or rent to others, any personal information that you provide to us through this Website, except with your consent or as described in this Privacy Statement. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

How does MNM protect your personal information?
We use a variety of physical, electronic and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those of our employees, or third party service provider, who need to know the information in order to respond to your inquiry or request. For more information on the security methods employed by MNM, see the section titled “Security” below.

Use of “Cookies”
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We may use cookies on this Website. We may link the information we store in cookies to your personal information in order to provide a faster and more pleasant online experience. Cookies do not contain personally identifiable information.

We may use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our Website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

Persistent cookies enable us to track and target the interests of our users to enhance the experience on our Website. Cookies are not used on this Website to store your personal information. When you log in at this Website, we may assign you a secure session identifier. The server then passes your information to you through this secure session identifier. Cookies are also used to track the identity of the Website you visited immediately prior to visiting this Website; otherwise, we do not track information about your use of other Websites. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better experience on this Website. If you reject cookies, you may still use our Website, but your ability to use some areas of our Website may be limited. This Privacy Statement covers the use of cookies by this Website only and does not cover the use of cookies by any third party sites that may be hyper-linked to this Website.

Choice and Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes by notifying us at the address below. If you no longer wish to receive our communications, you can indicate your preference by notifying us at

What about links to other Websites?
Our Website may contain hyper-links to other Websites. By clicking on these links, you leave the MNM Website, and we are not responsible for the privacy practices or the content of these other Websites. If you visit other linked Websites, please carefully review their privacy policies, which may differ from our own.

How do you update your personal information?
You may review and update or correct the information you provide to us through this Website by e-mailing us at the address at the end of this Privacy Statement. If you have provided your information on other Webpages linked to this Website, you should check the Privacy Statement on those Websites for the correct addresses. You may also contact us at the addresses below to remove your personal information from our mailing list at any time. Due to mailing and production timelines, it may take up to 10 business days for e-mail and up to six weeks for direct mail to make the requested change. Until then, you may still receive communications from us, and we apologize for any inconvenience.

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number and/or a social security number) on our donation or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes in this Privacy Statement
We reserve the right to modify this Privacy Statement at any time to reflect changes in our services and visitor feedback, so please review it frequently. If we make material changes to this statement, we will notify you of the changes by revising the “last updated” date at the top of this Privacy Statement, or by e-mail, or by means of a notice on our home page. If there are material changes to this Statement or in the way we collect, use, store or share your personally identifiable information, they will be effective only as to future transactions or activities you may engage in by use of our Website.

Use by Children Under 13
This Website is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our services to children.

Thank You for Visiting
Thank you for visiting our Website. Should you have any questions about our Privacy Statement the practices of the Mercy Neighborhood Ministries Website or your dealings with the MNM Website, or if you would like to opt-out of future communications, please contact us at:, or write us at the mailing address found elsewhere on our Website.